It is time for our monthly guest blog post from guest blogger, Brett Harney, principal at Corporate Technologies Group in Hudson, Ohio. Today Brett is sharing with the readers of our IT Support blog excerpts from his eBook, available for free download, on perfecting your network’s performance:
“Businesses are increasingly more aware of the quality of service issues that entail an application or website not performing well, and many have come to realize the impact network performance has on customer perception and their bottom line.
The figures are astounding:
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- For 25% of companies surveyed, an hour of downtime costs the business between $100,000 and $500,000.
- Another 29% report the cost of downtime to be between $75,000 and $100,000.
- One technology company estimated its cost “per downtime incident” at between $750,000 and $1,500,000, and was experiencing between ten and fifteen of these “incidents” per year.
Clearly, network and application performance has gone beyond being a quality issue—it has become a revenue impacting issue! These are obviously large scale issues for some very large companies, but being a smaller company with the same percentage losses doesn’t lessen the impact to the company’s surviving bottom line.
For this reason, we have compiled this eBook taken from our Perfecting Performance Blog, to discuss Network and Application Performance, and how right-sizing and network monitoring will increase your efficiency… and of course your bottom line.”