IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

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On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]Data SecurityThe Internet of Things (IoT) is a marvelous idea, conceptually. All our personal and work devices talking to each other to enhance data collection and exchange, to improve how they respond to our needs and make our lives more streamlined and more efficient. Companies are looking for any way they can get their new product to wirelessly sync into a network but, they aren’t taking all the safety precautions you’d hope. Here are 8 Tips from ITToolbox on how to make sure your valuable company data is as safe as it can be.

1. Get a Vulnerability Report from the Vendor

Do your research before investing in any IoT device, and make sure that security is on the checklist of questions to ask vendors.

Request vulnerability scan results for the device and web application (if the device has one), and a vulnerability report as a part of the acquisition process.

2. Make Security Patches Part of the SLA

Security vulnerabilities will happen. That is hard to fully prevent. If your business is relying on these devices, however, make sure that your vendor includes security patches as part of their service level agreement. Make sure that critical patches will be developed and applied as soon as vulnerabilities are discovered.

3. Know Where Your Data Goes

IoT devices transmit data. That is what they do. Make sure that you know where the data from these devices is going and how it is stored.

If the device is transmitted only to your firm’s cloud infrastructure, the data trail is easy. If vendors and third-parties receive all or part of the data, however, you must make sure that this data is both transmitted and stored securely in a way that minimizes data security breaches. Always pay attention to the places your data goes.

4. Choose IoT with Remote Firmware Upgrades

Keeping devices secure over time is hard, especially if there is no way to upgrade firmware remotely. Any IoT device that can’t have its software hardened after it is deployed in the field is a huge security risk. Avoid such IoT like the plague.

5. Always Use Role-Based Network Access

Segmenting IoT devices on the network and establishing tight role-based access can go a long way toward reducing security risks.

The chances of a vulnerability being exploited are much lower when strict role-based access is established, since the risk surface of the devices is lower.

6. Encrypt IoT Traffic during Transit

What’s the best way to protect IoT device security?

“End to end data encryption,” stresses Raman Sapra, the vice president and global leader for Dell Digital Business Services.

This means not only securing IoT data at the data center level, but also transmitting it securely with encryption during transit.

As fundamental as this sounds, many IoT devices don’t force encryption during transit. Make sure your IoT devices work with this security practice.

7. Change Default Passwords

IoT devices frequently are insecure by default because they ship with standard default passwords that are easy for hackers to uncover. Don’t accept the default security posture of any IoT device.

8. Stay Vigilant Through Constant Monitoring

As we’ve noted, it is hard or impossible to guarantee perfect security with any device. Even when the above habits are in force, it still pays to keep watch of suspicious network activity and developing security threats around your IoT devices.

If data security is important to you, and it should be, contact the experts at Great Lakes Computer to learn more about monitoring services.

Learn more about our Data Security Product Suite[/vc_column_text][/vc_column][/vc_row]