IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

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managed print servicesYou give your business the most value by sticking with your core competencies. Eliminating some of the other business functions through outsourcing can be a great way to free up your schedule to focus on the important parts. One commonly identified bottleneck in any business owner’s day is dealing with print-related issues. But, how do you choose the right Managed Print Provider? We suggest using these criteria:

1. How many years has the provider been in the managed print business? Longevity means they have happy customers that have kept them in business.

2. What type of printers are they trained to repair? If you have specialized printing equipment, like thermal printers. POS printers, or laser plotters, you need someone with expertise.

3. Do they offer regular maintenance? One of the best ways to reduce downtime and unexpected expenses is regular maintenance. Keeping your print equipment clean, updated, and in good working condition can help your equipment last.

4. Do they offer remote monitoring? Remote monitoring of supply levels means they can get your new toner to you before the old one runs out. It also allows you access to information you can use to reduce your print costs by telling you who is printing, what they are printing, and more. You can use this information to identify unnecessary printing operations and resource hogs.

5. Are they reliable? How quick can you expect service when a printer experiences a problem? You need to be confident they can get to you in a reasonable time frame, have a parts inventory at their disposal, and be able to offer you a temporary replacement printer in the event yours is not a quick repair.

Great Lakes Computer Corporation is a Managed Print Provider

Through our Managed Print Service, we will examine your document reproduction needs, streamline your work flow, and minimize your print costs by optimizing your print processes, helping you get the most out of this critical business function.

This service by GLC includes Toner along with repair and maintenance services, all for about the same amount you’re paying for an OEM Toner alone!

What you can expect:

• All inclusive plan: everything is included except the paper (i.e. toner, maintenance kits, all parts, labor, etc)

• Lower print costs with 10 – 30% savings on overall printing costs

• The program is billed on a “per page” basis, which means how much you pay per month will depend upon how much you print

• Preventative printer maintenance to increase uptime and reduce printer repair service calls

• Automated print supply ordering and trouble notification

• Less IT involvement with printing problems

• Precise management of print resources to control and reduce print cost

• Your printers are monitored remotely, enabling us to catch problems early and resolve them more efficiently. We monitor the toner level of a printer, any errors that are generated, as well as the page count. GLC can then produce various reports with information that gives you a better overview of your print operations, plus insights as to how you can further reduce your costs.

Let us take a look at your current print operations, and help identify where you can save – schedule a free, no obligation assessment today.

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