IT Insights Trends

Network monitoring

Network monitoring is the process of continuously tracking the performance, health, and security of a network infrastructure. By monitoring traffic, devices, and services in real-time, businesses can proactively identify potential issues, optimize performance, and ensure seamless connectivity. Our network monitoring solutions provide visibility and control, helping you stay ahead of potential disruptions and maintain a reliable, secure network environment.

Help Desk / End-user support

Help Desk and End-User Support services ensure your team stays productive by providing fast, reliable assistance for technical issues. Whether it’s troubleshooting software, resolving hardware problems, or guiding users through common tasks, our expert support team is available to solve issues quickly, minimizing downtime and maximizing efficiency. We’re here to keep your operations running smoothly and your users happy.

On-site / Consulting support

On-site and Consulting Support offers hands-on assistance to address complex technical challenges directly at your location. Our experts work closely with your team to analyze, recommend, and implement tailored solutions that align with your business needs. Whether you need system upgrades, network design, or troubleshooting, our on-site support ensures your technology runs optimally and efficiently.

Vendor Management

Vendor Management services help you streamline relationships with third-party providers, ensuring that your business receives the best value and service. We handle everything from selecting and negotiating with vendors to monitoring performance and managing contracts. Our goal is to optimize vendor partnerships, reduce risks, and ensure seamless integration with your operations, so you can focus on what matters most—your business.

Cloud Solutions

Cloud Solutions empower your business with flexible, scalable, and secure computing resources. From cloud storage and data management to custom applications and infrastructure, we provide tailored solutions that help streamline operations, enhance collaboration, and reduce costs. Transitioning to the cloud with us means increased efficiency and future-proofing your business in a fast-evolving digital world.

Technology Consulting

Technology Consulting helps businesses harness the power of technology to drive growth, improve efficiency, and stay competitive. Our expert consultants work closely with you to assess your needs, recommend innovative solutions, and guide the implementation of tech strategies that align with your goals. Whether optimizing existing systems or exploring new technologies, we provide the insights and support you need to succeed in the digital age.

[vc_row][vc_column][vc_column_text]IT OutsourcingMany business leaders assume that by handling Information Technology (IT) management in-house and having greater control over the process, they’ll be able to minimize costs and inefficiencies. It’s actually a fallacy, and here are five signs you need to watch out for.

1. Your IT spending budget is unpredictable, and you need to get it back on track

In many organizations, especially those that are entering growth phases, IT spending is the bane of the leadership team’s existence. Costs can vary wildly from month to month depending upon the circumstances, and unforeseen and expensive hardware repairs can easily wreck a stable budget. Managed Service Providers offer straightforward, predictable pricing structures, so you won’t have to spend any more time guessing how much you’re going to spend. You’ll be able to select a plan that makes sense for your specific business, rather than paying for services that you don’t need.


Great Lakes Computer offers a full range of IT Managed Services. See them all here.


2. IT management is taking attention away from your growing your business

When you’re spending valuable resources trying to ensure that your technology needs aren’t falling behind, it means those resources can’t be directed elsewhere in your company. Technology failures always feel like they happen at the most inopportune times, and you could be in the middle of a crucial project for the future of your company when you have to divert your attention in order to deal with an IT issue. By partnering with a firm that specializes in hardware and software management, you can allow your talented team members to do what they do best, leading to further growth and stability.

3. Your hardware and software is frequently outdated

In the 21st century, technology products get replaced by more efficient versions frequently, and if you’re not careful you could be stuck using an older product that is creating inefficiencies and bottlenecks. Of course, keeping up with the latest and greatest in the tech world amounts to a full-time job, and most organizations simply don’t have the time to continually investigate new tech products. Your IT management representative can monitor your hardware and software and let you know when something new is available, as well as automatically update your software to ensure optimal security.

4. The organization lacks IT expertise

Technological solutions are becoming increasingly specialized, and it takes a dedicated effort to learn enough about all of your systems to get the most out of them. Having access to an expert Help Desk for any questions that arise can be vital to the success of your business.

5. You don’t have a robust emergency management plan in place

Downtime is an expensive problem for almost every type of company, and if you don’t have a plan in place you could one day find yourself experiencing a prolonged period without access to your important tools. Managed Service Providers like, Great Lakes Computer Corporation, offer emergency service and give priority access to contracted partners.

Great Lakes Computer Corporation can ensure you spend less time managing your IT and more time growing your business.

Your business should be your primary focus, but how much of your time is diverted to dealing with computer repair and maintenance issues instead? Decrease downtime and increase savings by handing over your technology management to Great Lakes Computer. For over 30 years we have provided businesses of all sizes with best-in-class service, skilled maintenance, repair, and management of servers, computers, printers, networks, and more.

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